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Grandstream UCM series IP PBX's

Unified Communications and Collaboration Solution

The UCM6300 series is comprised of 4 different models for any size deployment.

Achieving a robust and easily manageable communications platform for voice, video, data, and mobility is now more attainable than ever with Grandstream's UCM IP PBXs. These IP PBXs provide a comprehensive suite of unified communication features in a user-friendly on-premise solution, free from licensing, upgrade, or feature-based costs. The UCM series caters to a variety of needs, from small and medium-sized businesses to small and medium-sized enterprises.

Key Features*

  • Scalability: The UCM series supports a wide range of users and extensions, making it suitable for small to large enterprises.
  • Unified Communications: It integrates various communication methods, including voice, video, and messaging, into a single platform.
  • Advanced Call Handling: Features include call routing, call queues, auto-attendants, and IVR (Interactive Voice Response) systems to manage and streamline call flows.
  • Voicemail and Email Integration: Provides voicemail-to-email capabilities, allowing users to receive voicemail messages in their email inbox.
  • Call Recording: The system supports automatic and on-demand call recording, which can be useful for training, compliance, and quality assurance purposes.
  • Web-Based Management: The UCM series offers a web-based interface for easy management and configuration of the PBX system.
  • Built-in Security: Includes security features like encrypted SIP and RTP, intrusion detection, and protection against various types of attacks to ensure secure communications.
  • Integration with Grandstream Devices: Seamless integration with Grandstream’s range of IP phones, video phones, and other devices for a unified communication experience.
  • CRM Integration: Some models support integration with customer relationship management (CRM) systems for enhanced customer interactions.
  • Multi-Site Connectivity: Capable of connecting multiple locations with features like inter-office calling and centralized management.
  • Remote Access: Supports remote extensions and remote workers, allowing employees to connect to the PBX system from different locations.
  • Reporting and Analytics: Provides detailed call reports and analytics to help monitor performance and optimize operations.
  • Support for SIP Trunks: Allows for the use of SIP trunking to reduce costs and increase flexibility in managing external communications.
  • Automated Attendant and Fax Support: Includes features like an automated attendant for handling incoming calls and support for sending and receiving faxes.